Unable to install any pack. It gives error that pack.install fails

[zsmanjot]

Hi there,

Could any one help me here, i am unable to install any pack on multiple ST2 boxes.

{code}

[root@zsc-sjc4-stackstorm2 packs]# st2 pack install pagerduty

For the "pagerduty" pack, the following content will be registered:

actions | 65
rules | 0
sensors | 0
aliases | 4
triggers | 0

Installation may take a while for packs with many items.

    [ succeeded ] init_task
    [ succeeded ] download_pack
    [ succeeded ] make_a_prerun
    [ succeeded ] install_pack_requirements
    [ succeeded ] get_pack_warnings
    [  failed   ] register_pack

id: 669250530596e39e723ad7c3
action.ref: packs.install
parameters:
packs:

• pagerduty
  skip_dependencies: true
  status: failed
  start_timestamp: Sat, 13 Jul 2024 10:00:51 UTC
  end_timestamp: Sat, 13 Jul 2024 10:00:59 UTC
  log:
• status: requested
  timestamp: '2024-07-13T10:00:51.206000Z'
• status: scheduled
  timestamp: '2024-07-13T10:00:51.308000Z'
• status: running
  timestamp: '2024-07-13T10:00:51.347000Z'
• status: failed
  timestamp: '2024-07-13T10:00:59.138000Z'
  result:
  errors:
• message: Execution failed. See result for details.
  result:
  exit_code: 1
  result: None
  stderr: "st2.actions.python.St2RegisterAction: DEBUG Calling client method "register" with kwargs "{'types': ['all'], 'packs': ['pagerduty']}"
  Traceback (most recent call last):
  File "/opt/stackstorm/st2/lib/python3.6/site-packages/python_runner/python_action_wrapper.py", line 395, in
  obj.run()
  File "/opt/stackstorm/st2/lib/python3.6/site-packages/python_runner/python_action_wrapper.py", line 214, in run
  output = action.run(**self._parameters)
  File "/opt/stackstorm/packs/packs/actions/pack_mgmt/register.py", line 79, in run
  format_func=format_result,
  File "/opt/stackstorm/packs/packs/actions/pack_mgmt/register.py", line 155, in _run_client_method
  result = method(**method_kwargs)
  File "/opt/stackstorm/st2/lib/python3.6/site-packages/st2client/models/core.py", line 45, in decorate
  return func(*args, **kwargs)
  File "/opt/stackstorm/st2/lib/python3.6/site-packages/st2client/models/core.py", line 682, in register
  response = self.client.post(url, payload, **kwargs)
  File "/opt/stackstorm/st2/lib/python3.6/site-packages/st2client/utils/httpclient.py", line 33, in decorate
  return func(*args, **kwargs)
  File "/opt/stackstorm/st2/lib/python3.6/site-packages/st2client/utils/httpclient.py", line 80, in decorate
  return func(*args, **kwargs)
  File "/opt/stackstorm/st2/lib/python3.6/site-packages/st2client/utils/httpclient.py", line 91, in decorate
  return func(*args, **kwargs)
  File "/opt/stackstorm/st2/lib/python3.6/site-packages/st2client/utils/httpclient.py", line 61, in decorate
  return func(*args, **kwargs)
  File "/opt/stackstorm/st2/lib/python3.6/site-packages/st2client/utils/httpclient.py", line 129, in post
  response = requests.post(self.root + url, json.dumps(data), **kwargs)
  File "/opt/stackstorm/st2/lib/python3.6/site-packages/requests/api.py", line 119, in post
  return request('post', url, data=data, json=json, **kwargs)
  File "/opt/stackstorm/st2/lib/python3.6/site-packages/requests/api.py", line 61, in request
  return session.request(method=method, url=url, **kwargs)
  File "/opt/stackstorm/st2/lib/python3.6/site-packages/requests/sessions.py", line 528, in request
  prep = self.prepare_request(req)
  File "/opt/stackstorm/st2/lib/python3.6/site-packages/requests/sessions.py", line 466, in prepare_request
  hooks=merge_hooks(request.hooks, self.hooks),
  File "/opt/stackstorm/st2/lib/python3.6/site-packages/requests/models.py", line 316, in prepare
  self.prepare_url(url, params)
  File "/opt/stackstorm/st2/lib/python3.6/site-packages/requests/models.py", line 390, in prepare_url
  raise MissingSchema(error)
  requests.exceptions.MissingSchema: Invalid URL 'None/v1/packs/register': No schema supplied. Perhaps you meant http://None/v1/packs/register?
  "
  stdout: ''
  task_id: register_pack
  type: error
  output:
  conflict_list: null
  message: Successfully installed packs
  packs_list:
  • pagerduty
    warning_list: []
    +--------------------------+------------------------+---------------------+---------------------+-----------------+
    | id | status | task | action | start_timestamp |
    +--------------------------+------------------------+---------------------+---------------------+-----------------+
    | 66925053a0e050627cc62688 | succeeded (0s elapsed) | init_task | core.noop | Sat, 13 Jul |
    | | | | | 2024 10:00:51 |
    | | | | | UTC |
    | 66925053a0e050627cc62698 | succeeded (2s elapsed) | download_pack | packs.download | Sat, 13 Jul |
    | | | | | 2024 10:00:51 |
    | | | | | UTC |
    | 66925055a0e050627cc626a8 | succeeded (1s elapsed) | make_a_prerun | packs.virtualenv_pr | Sat, 13 Jul |
    | | | | erun | 2024 10:00:53 |
    | | | | | UTC |
    | 66925056a0e050627cc626b8 | succeeded (3s elapsed) | install_pack_requir | packs.setup_virtual | Sat, 13 Jul |
    | | | ements | env | 2024 10:00:54 |
    | | | | | UTC |
    | 66925059a0e050627cc626c8 | succeeded (1s elapsed) | get_pack_warnings | packs.get_pack_warn | Sat, 13 Jul |
    | | | | ings | 2024 10:00:57 |
    | | | | | UTC |
    | 6692505aa0e050627cc626d8 | failed (1s elapsed) | register_pack | packs.load | Sat, 13 Jul |
    | | | | | 2024 10:00:58 |
    | | | | | UTC |
    +--------------------------+------------------------+---------------------+---------------------+-----------------+
    {code}

[chain312]

It looks like the st2api address is not configured

[zsmanjot]

Yes all the ,except the one's that are already there.

[chain312]

I can't judge now. If you want, you can use a meeting tool and we can look at the wrong information in this environment together.

[zsmanjot]

sure

[chain312]

Are you still there

[zsmanjot]

Thanks @chain312 for checking this issue with me. You have given a workaround yet to find the solution. Will check with you again on this.

[zsmanjot]

This is the error in st2api logs.

File "/opt/stackstorm/st2/lib/python3.6/site-packages/st2api/controllers/v1/packs.py", line 335, in _get_by_ref_or_id raise StackStormDBObjectNotFoundError(msg) st2common.exceptions.db.StackStormDBObjectNotFoundError: Resource with a ref or id "pagerduty" not found 2024-07-13 15:22:06,227 140466492220528 INFO logging [-] 80d4da2d-6aef-4942-965b-1705da617be9 - 404 67 5.972ms (method='GET',path='/v1/config_schemas/pagerduty',remote_addr='127.0.0.1',status=404,runtime=5.972,content_length=67,request_id='80d4da2d-6aef-4942-965b-1705da617be9') 2024-07-13 15:22:21,040 140466492220528 INFO logging [-] 7dd8f011-8c82-45b6-a962-e5c393c3df14 - GET /v1/packs with query={} (method='GET',path='/v1/packs',remote_addr='127.0.0.1',query={},request_id='7dd8f011-8c82-45b6-a962-e5c393c3df14') 2024-07-13 15:22:21,050 140466492220528 INFO logging [-] 7dd8f011-8c82-45b6-a962-e5c393c3df14 - 200 31229 10.407ms (method='GET',path='/v1/packs',remote_addr='127.0.0.1',status=200,runtime=10.407,content_length=31229,request_id='7dd8f011-8c82-45b6-a962-e5c393c3df14') 2024-07-13 15:22:21,054 140466492220528 INFO logging [-] ec72ce6a-c70a-4739-af70-3a42db363515 - POST /v1/packs/uninstall with query={} (method='POST',path='/v1/packs/uninstall',remote_addr='127.0.0.1',query={},request_id='ec72ce6a-c70a-4739-af70-3a42db363515') 2024-07-13 15:22:21,084 140466492220528 INFO logging [-] ec72ce6a-c70a-4739-af70-3a42db363515 - 202 43 30.966ms (method='POST',path='/v1/packs/uninstall',remote_addr='127.0.0.1',status=202,runtime=30.966,content_length=43,request_id='ec72ce6a-c70a-4739-af70-3a42db363515') 2024-07-13 15:22:24,367 140466492220528 INFO logging [-] 2921b430-da48-41e1-bf80-6be1b890c1df - GET /v1/executions/66929bad0596e39e723ad82c with query={} (method='GET',path='/v1/executions/66929bad0596e39e723ad82c',remote_addr='127.0.0.1',query={},request_id='2921b430-da48-41e1-bf80-6be1b890c1df') 2024-07-13 15:22:24,376 140466492220528 INFO logging [-] 2921b430-da48-41e1-bf80-6be1b890c1df - 200 4240 9.341ms (method='GET',path='/v1/executions/66929bad0596e39e723ad82c',remote_addr='127.0.0.1',status=200,runtime=9.341,content_length=4240,request_id='2921b430-da48-41e1-bf80-6be1b890c1df') 2024-07-13 15:22:24,380 140466492220528 INFO logging [-] 34c638d7-7290-42ac-9a9c-42b436874fe1 - GET /v1/packs/pagerduty with query={} (method='GET',path='/v1/packs/pagerduty',remote_addr='127.0.0.1',query={},request_id='34c638d7-7290-42ac-9a9c-42b436874fe1') 2024-07-13 15:22:24,384 140466492220528 ERROR router [-] Failed to call controller function "get_one" for operation "st2api.controllers.v1.packs:packs_controller.get_one": Resource with a ref or id "pagerduty" not found Traceback (most recent call last): File "/opt/stackstorm/st2/lib/python3.6/site-packages/st2common/router.py", line 632, in __call__ resp = func(**kw) File "/opt/stackstorm/st2/lib/python3.6/site-packages/st2api/controllers/v1/packs.py", line 401, in get_one ref_or_id=ref_or_id, requester_user=requester_user File "/opt/stackstorm/st2/lib/python3.6/site-packages/st2api/controllers/v1/packs.py", line 305, in _get_one_by_ref_or_id ref_or_id=ref_or_id, exclude_fields=exclude_fields File "/opt/stackstorm/st2/lib/python3.6/site-packages/st2api/controllers/v1/packs.py", line 335, in _get_by_ref_or_id raise StackStormDBObjectNotFoundError(msg) st2common.exceptions.db.StackStormDBObjectNotFoundError: Resource with a ref or id "pagerduty" not found 2024-07-13 15:22:24,385 140466492220528 INFO logging [-] 34c638d7-7290-42ac-9a9c-42b436874fe1 - 404 67 5.198ms (method='GET',path='/v1/packs/pagerduty',remote_addr='127.0.0.1',status=404,runtime=5.198,content_length=67,request_id='34c638d7-7290-42ac-9a9c-42b436874fe1') [root@zsc-sjc4-stackstorm2 st2]#

[zsmanjot]

Yes sure.