Increased rates of email delivery issues #2987
Labels
infrastructure
Issues occuring off-platform in services related to it, e.g. email, etc.
Support Issue
Frequently reported to support.
triaged
This issue has been assessed
Describe the bug?
There has been a noticeable increase in the rate of user complaints around emails not being delivered.
I have a suspicion. Back when Azure was having issues during the crowdstrike thing we switched our primary email service from Azure to Sendgrid.
We had previously had a lot of issues with sendgrid. And these new issues appear to line up in time with the switch.
To Reproduce
N/A
Expected behavior
Email verification, password reset and other emails should be reliably delivered.
Screenshots
No response
Resonite Version Number
2024.9.16.1105
What Platforms does this occur on?
Windows, Linux
What headset if any do you use?
No response
Log Files
N/A
Additional Context
It would be a good idea to attempt using Azure again as it’s issues were just temporary.
Reporters
No response
The text was updated successfully, but these errors were encountered: