Staking reards not displayed, unable to claim

[BenoistP]

Describe the bug
Staking rewards aren't displayed anymore
Unable to claim

Environment and Version

• OS: Windows 10
• Version 1.4.2, 1.4.0

Steps to reproduce the behavior:

1. Go to Staking tab
2. Staked balance and rewards are up-to-date but no validator button/link appears for claiming (see screenshot 1)
3. Delegation management works ok (see screenshot 2)

Expected behavior
Ability to claim each or all rewards from validators

Screenshots

Locking/unlocking app doesn't help, switching account or removing/reimporting account does nothing more, Staking rewards tab still show nothing but:
NO DATA

[HankFit247]

From Discord "The Desktop wallet team suggested to restore the wallet once again with the same mnemonic seed works on your end, as v1.4.3 suppose to resolve the balance display issue.

I can confirm that the remove/restore did indeed fix the Restake Rewards issue. As I had 118 CRO before the remove, and 119 CRO after the restore.

#1374

[bazantik]

The same problem here, app version DEFI DESKTOP WALLET v1.4.2 on macOS Sonoma (v. 14.0). The Staking Rewards tab is empty (no data), although the staked balance and reward balance are up-to-date. I can only Undelegate or Relegate Stake on Delegation Management tab.

With mobile app I can do the restake (unfortunately not possible with Ledger HW wallet, it needs desktop app). Tried to restore my wallet in the desktop app with the same mnemonic, but didn't help.

[bazantik]

Hmm, really don't want to click on your dubious link. Someone can delete the comment? Looks like a scam to me. I apologize if I'm wrong.

[HankFit247]

Hmm, really don't want to click on your dubious link. Someone can delete the comment? Looks like a scam to me. I apologize if I'm wrong.

Click the 3 dots in the comment, and report SPAM.

[bazantik]

I would like to but I can't. I'm missing that option.