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Eaton UPS with SNMP not changing to LB ups.status on low battery #2619

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Chris3773 opened this issue Sep 8, 2024 · 2 comments
Open

Eaton UPS with SNMP not changing to LB ups.status on low battery #2619

Chris3773 opened this issue Sep 8, 2024 · 2 comments
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@dzomaya @arnaudquette-eaton
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Eaton FreeBSD issues related to FreeBSD and its derivatives (including pfSense) impacts-release-2.8.2 Issues reported against NUT release 2.8.2 (maybe vanilla or with minor packaging tweaks) Incorrect or missing readings On some devices driver-reported values are systemically off (e.g. x10, x0.1, const+Value, etc.) SNMP
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2.8.4

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@Chris3773
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Chris3773 commented Sep 8, 2024 •
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When the low battery warning is triggered the ups.status doesn't update to LB and stays on OB, DISCHRG. The warning is triggered and is visible through the Eaton Network-M3 web UI, but the status is never updated for NUT. I have tested with low the warning trigger at 5% with 0 runtime and 5% with 300 runtime with the same results.

Since the ups.status isn't set to LB status the shutdown is never triggered.

OS: pfSense 24.03-RELEASE
Nut Version: 2.8.2
UPS: Eaton 5PX 3000 RT2U G2 - 1.10.0019
Network Card: Eaton Network-M3 - 1.0.4
Driver: SNMPv3
@jimklimov jimklimov added Eaton SNMP Incorrect or missing readings On some devices driver-reported values are systemically off (e.g. x10, x0.1, const+Value, etc.) impacts-release-2.8.2 Issues reported against NUT release 2.8.2 (maybe vanilla or with minor packaging tweaks) labels Sep 8, 2024
@jimklimov jimklimov added this to the 2.8.4 milestone Sep 8, 2024
@jimklimov jimklimov added the FreeBSD issues related to FreeBSD and its derivatives (including pfSense) label Sep 8, 2024
@jimklimov
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Just in case, you don't have ignorelb in ups.conf section for the device, right?

@Chris3773
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Just in case, you don't have ignorelb in ups.conf section for the device, right?

Correct, I do not have ignorelb in ups.conf.

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@dzomaya dzomaya

@arnaudquette-eaton arnaudquette-eaton

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Eaton FreeBSD issues related to FreeBSD and its derivatives (including pfSense) impacts-release-2.8.2 Issues reported against NUT release 2.8.2 (maybe vanilla or with minor packaging tweaks) Incorrect or missing readings On some devices driver-reported values are systemically off (e.g. x10, x0.1, const+Value, etc.) SNMP
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@jimklimov @dzomaya @Chris3773 @arnaudquette-eaton