BotConstructor settings not being saved: Version 4.29v

[langure]

Hello LiveHelperChat team.

I've installed version 4.29v, and I need to set up a Bot. These are the steps:

1.- Go to Settings -> System Configuration -> Live Help Configuration -> Bot Constructor.
2.- I created a new bot. It was saved successfully.
3.- I assigned this newly created bot to the default department.
4.- When editing this bot, I add a new trigger.
5.- Added response for the user. Set as Default.
6.- Clicked on "save"

At this point, if I test the bot from the end-user perspective, the responses are working ok. As expected and as written on the documentation:

https://doc.livehelperchat.com/docs/how-to-use-bot

But when I change the screen or navigate away from the bot constructor page, all the settings are wiped out when returning to the bot constructor configuration. Nothing was saved.

I tried to apply the solution found in issue #2024 - Settings changes won't save. But it did not solve the issue and broke the service.
All other settings unrelated to bots (setup departments, chat configuration, design, etc.) work and are saved fine.

Questions:

1. where can I see a log for this error?
2. How to solve this issue?

Thanks

[remdex]

can you reproduce on official demo?

[remdex]

As I can't reproduce your issue. It's your local issue. You can try to see in. Perhaps there is some error or you can try to contact me on discrod I could take a look directly.

[langure]

Thanks for your support. You are correct. I thought something was wrong because when opening a previously configured bot, the right column is empty, with only a prompt "Choose a trigger." I assumed that at least the first (and perhaps only) trigger would be already selected with the right column, the responses, visible to the user, showing that the saved settings are present.

I could root out any errors by looking at the audit log.

To reiterate, there is no error. The system is working as expected.
Thanks again!