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Merge pull request #12152 from nextcloud/feat/phishing-detection/user…
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feat: [User Manual] Phishing detection
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ChristophWurst committed Sep 2, 2024
2 parents 989c9a1 + 7d2b272 commit 2314356
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Expand Up @@ -333,3 +333,38 @@ When clicking on such an email a button will be shown to quickly follow up with
It is also possible to disable follow-up reminders for a sent email.

.. note:: Please note that the feature has to be enabled by the administrator.

Security
--------

Phishing detection
~~~~~~~~~~~~~~~~~~

.. versionadded:: 4.0

The Mail app will check for potential phishing attempts and will display a warning to the user.

The checks are the following:

* The sender address saved in the addressbook is not the same as the one in the mail account
* The sender is using a custom email address that doesn't match the from address
* The sent date is set in the future
* Links in the message body are not pointing to the displayed text
* The reply-to address is not the same as the sender address

.. note:: Please note that the warning does not mean that the message is a phishing attempt. It only means that the Mail app detected a potential phishing attempt.

Internal addresses
~~~~~~~~~~~~~~~~~~

.. versionadded:: 4.0

The Mail app allows adding internal addresses and domains, and will warn the user if the address is not in the list, when sending and upon receiving a message.

To add an internal address:

1. Open the mail settings
2. Navigate to Privacy and security section
3. Enable the internal addresses by ckicjin on the checkbox
4. Click the Add internal address button
5. Enter the address or domain and click Add

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